Friday, August 6, 2010

"Clear", super fast mobile Internet? - part 3

Day 3 - AM
Lemme start today by showing you this snapshot...

That is what the Clear forum currently looks like for a problem related to the brand new iSpot. Now last night you read my first impressions and this morning it looked bleak for this device. Using my Ipad as the test device, I went out and tested the connection speeds throughout the city. Main streets like Belair Rd. Shown excellent signal strength but download speeds were under half the advertised speed, clocking in at 2.5Mbps.

I'm not going to say this is a terrible speed. In fact, it's pretty impressive for the needs of the iPad. Short YouTube videos ran flawlessly but high def video crawled. Streaming Netflix was possible, but you could see that the video quality took a severe hit to stream without pauses.

Today was going to be a busy one for me so I decided to loan the iSpot to a friend in order to get some insight on how the device worked when used with a iPod Touch. Well, that's where the problem came...

By the time I was able to get home after dropping off the iSpot, I got a message saying, "yeah this thing sucks... It keeps telling me that I'm not using acompatible device but I'm on a iPod. Sucks..."

I hopped on the Clear forums to find a topic stickied to the side bar. Clicking on in gave me this message:

"iSpot Connection Problems Firmware Upgrade

We are aware that some of you may be experiencing issues with connecting your Apple Mobile Device to your iSpot.

If you are one of the few customers experiencing this issue, updating your firmware should correct this issue. Step by step instructions can be found below.

We apologize for any inconvenience this may have caused
Thanks for choosing CLEAR."

"I like when things work how they're supposed to the first time." -iamRandomosity

I couldn't have put it better myself...
(To be continued...)

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